To measure institutional performance, talk to users
Benito Arruñada argues that institutions’ performance measures should focus more on the reports of the individuals who have experience interacting with them.
Satisfaction Measurements and Relative Concerns: Evidence From Tanzania
Jean-Marc Bédhat Atsebi and Ada Ferrer-i-Carbonell measure life and financial satisfaction across definitions of reference groups to understand the mechanisms through which comparisons work in a poor setting.
Beyond the Bill: Voter Turnout and the Value of Abstention Fines
Mariella Gonzales, Gianmarco Leon-Ciliotta and Luis R. Martinez investigate the causal effect of a fine for electoral abstention on different margins of voter responses in Peru.
Ultra-low Monetary Policy Rates and Bank Profitability in the Euro Area
Carlo Altavilla, Miguel Boucinha and José-Luis Peydró investigate the impact of conventional and unconventional monetary policy on bank profitability.
