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https://dev.focus.bse.eu Research insights from the Barcelona School of Economics Mon, 06 Sep 2021 09:34:34 +0000 en-US hourly 1 https://wordpress.org/?v=5.8.13 https://dev.focus.bse.eu/wp-content/uploads/cropped-bse-focus-site-icon-32x32.png https://dev.focus.bse.eu 32 32 https://dev.focus.bse.eu/measure-institutional-performance-users/ Mon, 09 Mar 2020 13:25:00 +0000 https://focus.barcelonagse.eu/?p=2046 Benito Arruñada argues that institutions' performance measures should focus more on the reports of the individuals who have experience interacting with them.]]>